Service questions
A visitor asks which services are available. SmatBot answers and collects their details for the front desk.
SmatBot by Datakosa
SmatBot for Healthcare
Turn patient enquiries into conversations — 24/7.
Help patients get immediate information while your team captures requests and follows up.
Industry problem
Patients look for clinic hours, services and appointment options outside reception hours. A delayed reply can mean a missed booking.
SmatBot helps healthcare teams respond immediately and keep patient conversations moving.
What SmatBot can do for Healthcare
- Answer common questions about services, locations and visiting hours
- Handle multiple patient enquiries at the same time
- Capture patient details and the reason for the enquiry
- Help route requests to the right team
- Support appointment or callback requests
- Engage patients outside reception hours
Industry examples
Appointment requests
SmatBot captures preferred times and helps move the request to your booking team.
After-hours enquiries
Evening website visits still become conversations instead of waiting until morning.
Location and hours
Common questions on branches, timings and what to bring can be answered instantly.
Don't let valuable enquiries wait.
Let SmatBot start the conversation.